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Resolved! Knowledge featured content not displaying

Hello,   Edit: Solution is already found. In addition, you can increase the number of articles displayed in the Featured Content block by modifying the property: glide.knowman.content_block_limit. By default it is set to 5.   We've been cleaning our ...

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Alison11 by Mega Expert
  • 2769 Views
  • 8 replies
  • 2 helpfuls

Resolved! onSubmit Client Script: How to override the dirty form alert box ( "Leave Site? Changes you made may not be saved.") on a onSubmit client script?

Hi,   I have a onSubmit client script on a record producer where I throw an alert box. When the user clicks on "Ok" on the alert box- a dirty form error alert box pops up with the text "Leave Site? Changes you made may not be saved." How to override ...

Community Alums by Community Alums  
  • 2424 Views
  • 3 replies
  • 1 helpfuls

Resolved! Question about 'function calculatedFieldValue()'

Hi, Lately, when I add a new column to a table (usually a Text type) SNow decides that it will set the Calculation attribute to the default: function calculatedFieldValue() I'd like to understand (1) Why is it doing this? and (2) How can I remove tha...

tobrien by Kilo Guru
  • 3023 Views
  • 8 replies
  • 1 helpfuls

Resolved! End activity getting cancelled in workflow.

Hello Developers! I created a workflow it is working fine RITM and Request item getting closed when tasks are closed but i am getting end cancelled in workflow context. Here is the workflow context snap Please help me out on this. Thank you...

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Mallika4 by Tera Contributor
  • 2841 Views
  • 3 replies
  • 2 helpfuls

Metrics for the knowledge base

I need some assistance. I am trying to develop and come up with some metrics to measure the knowledge. One of the things I would like to measure is how effective the knowledge base is is solving an incident.Any recommendations of any type of metric m...

maep by Kilo Explorer
  • 3703 Views
  • 4 replies
  • 0 helpfuls

Resolved! Is Workflow Editor being replaced by Flow Designer?

Hello,Around 3 weeks ago on ServiceNow Scripting classes trainer said that Workflow Editor will be replaced by Flow Designer. Actually he mentioned that it won't be decommissioned just no new features will be added and we can expect only security upd...

Adam2 by Kilo Expert
  • 3289 Views
  • 4 replies
  • 3 helpfuls

Can Tags be audited in Servicenow

If we add tags to some records in servicenow is there a possibility that we can audit the tag value when changed ,who changed and to what it has been changed..and can we view it in history of that record Thanks..

babloo12 by Mega Contributor
  • 1788 Views
  • 3 replies
  • 1 helpfuls