Unable to change the owner of the Document in the list view(dms_document)

[bharanikumar20]

We have a managed document in our platform and the owner who created it has left the organisation.

Am trying the update the owner but operation is not allowed.

The owner field is only visible in list view and edit option is not available. It is not greayed out as well.

When I try to click a blue colour box appears

[Dhana3]

Hi @bharanikumar20 ,

Try updating it using background script. Or Check it any script or ACL is preventing you from updating.Do you have admin role?

Regards,

Dhanashree

[bharanikumar20]

Hi , Tried updating through script through admin access.

Also there is no ACL defined for it

[Dhana3]

Hi @bharanikumar20 ,

Can you share your script please? 

[Ankur Bawiskar]

@bharanikumar20 

try updating it from background script

share the script you used.

If my response helped please mark it correct and close the thread so that it benefits future readers.