Unable to find table: homepage_grid
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-20-2017 03:48 AM
I am having an issue with an OOB homepage in all our environments (dev, test, prod); trying to open Web API Usage Overview.
An error message appears when opening them claiming "Unable to find table: homepage_grid"
This issue has been noted before in the community, but there is not relevant solution that I can find.
Screenshots of homepage overview and error message. When clicking OK, the options to add fields will only create a new page for my logged on user.
Seen this before on another OOB page, but then it wasn't that important so I ignored it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-21-2017 06:33 AM
Interestingly, we just had a report of this exact same issue but with a different OOTB PA dashboard. Our is happening on "Incident Premium" dashboard but only on two of the tabs...very odd.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-22-2017 01:53 AM
My previous occurrence was in my dev-environment on the CMDB overview after I had just activated it. Never got it to work in the dev, but didn't mean that much.
With regards
Anton Vettefyr
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-12-2017 03:19 PM
We are having the exact same behavior. Only the first two tabs of the Incident Premium dashboard are throwing this error.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-08-2017 04:45 PM
Hi All,
For cases with Performance Analytics this is an indication that there is a missing or inactive UI Macro. I suspect it might be similar for Anton question.
On the second image, it looks like you are viewing the sys_portal_page. From the sys_portal_page you should be able to right click on grey header bar > show xml.
The Layout tag should show something like:
<layout display_value=" ">sys_id</layout>
This sysid is the sys id of the UI Macro. You should be able to access that same sys_port_page in the instance where issue does not occur and confirm the same sys id is referenced. If so, access /sys_ui_macro_list.do and filter/query by sys id. Once you obtain the record, export the sys_ui_macro and import into the instance which has it missing.
In my particular case it was the UI macro named "Admin 1 Row 1 Column" with sys_id "590783c2ef222000876004167b22560a" (sys_ui_macro_590783c2ef222000876004167b22560a) but this can vary. Additionally if it does exist make sure that the macro is active.
For PA to confirm which portal page your dashboard is using, access pa_m2m_dashboard_tabs_list.do to obtain a list of tabs that are found on the dashboard in question. Then Access pa_tabs_list.do to find the tab from step 1. Add the "page" column (if not already visible). The page column references the name of the portal page.
I hope the above steps can help if this is the same one your missing or something else.
Thanks,
Sandra