I would like to have a report(s) that gathers details from the Business Applications in the CMDB. It's sort of unique in that I want a separate report for each Business App. These will be directed to a folder named after the application. To be ...
Does "ITIL" role is enough to edit the change request or does it require "sn_change_write" role?
Hi everyone, I am new to ServiceNow and working on the form design for dmn_demand record. The issue I am having is that when i create a "new" record in the demand table the field 'Submitted by' does not show as I think there is some sort of logic be...
In the last few weeks I've been getting spam email from the ServiceNow community email address. Most are in a foreign language (for me, anyway) and the ones that are not have nothing to do with ServiceNow - for example, a "user's" experience using a...
setStringParameter() vs setStringParameterNoEscape() what is difference? what is the individual use, pros and cons ?
Hi Team, How does the Time-Worked function work in the CSM Workspace? Where can you see the history of the working hours entered? We do NOT have the Time Card module installed. BR
I have been looking at the Storage consumption on our instances and I realize that the biggest table in the instance is the sys_attachment_doc table which is nearly about 21% of the total production storage for us.The local database storage for attac...
As a ServiceNow Implementor or Administrator, you may be delegated a task on how to import data from a CSV file. Transferring or data migration has been a practice for firms that are starting or using manual to semi-automated. Data can be coming from...
ServiceNow has designed the Configuration Management Database (CMDB) so well and put in place its reputation as the platform of platforms! ServiceNow CMDB consolidates automatically from multiple sources, like cloud assets ( AWS, and Azure to name a ...
I just had a question In PDI I created X, Y tables and created sample records, out of them for X table I went to dictionary for collection type and I kept audit as True and for Y table i didn't.In both the cases I am able to delete them and able to ...
Hi, I need to pre-populate a condition type field on a new form. For context, the field is on a custom table, and users should be able to create copies of the records stored in this custom table. This copy shall not be inserted immediatley (so, just ...
Hello, how can I customize the change management area in the CSM Workspace? BR
Hello All,We have an excel file in a drive on our local network updated daily by a webserver. It has limitations(as per the that team) to post it to a local drive.All import sets and transform maps are setup and currently excel file loaded manually e...
Hi All, I am currently trying to use Custom SSH Activity designer in order to run some commands on target Linux/AIX hosts. I have defined the SSH Private Key credentials, tested it using "Test credential" UI and it passes fine. Also I have associated...