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Resolved! Hide Knowledge Article 'Edit' Button

The 'Edit' button on the top right of a Knowledge Article is causing confusion.   It seems enabled for ALL users if they have the ability to edit articles in that KB.Why would a user who is not the author or KB owner be able to edit an article (they ...

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craigclarke by Mega Contributor
  • 4661 Views
  • 8 replies
  • 4 helpfuls

VIEW Rule

Hi, https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/task/t_CreateAViewRule.html This document states:「View rules do not apply to users who have no role. 」 But, In the demand form under self-service,i...

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ruio by Tera Contributor
  • 232 Views
  • 1 replies
  • 1 helpfuls

Mobile web UI

Hi team, I want to display hyperlinks in the Mobile web classic UI.I have followed this documentation: https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/concept/c_MobileWebUI.html.Is there any other way?Thank you...

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