Our X.509 certificates for our SAML configuration and IdP are about to expire. What is the best practice for updating these? This product doc: X.509 certificates for SAML, doesn't do much in the way of explaining how to update them. I'm assuming that...
Hello, I am exploring on the Cloud encryption for platform security and would like to get a few details on the same since I have no idea on this aspect of Servicenow.1) Is there any drawback/cost in terms of overhead, performance, license/subscriptio...
Hi all, could you please assist me with taking the required steps to clone a widget from one page to another and modify the widget so it displays Knowledge search results based on the same sort values as the previous widget? I don't need to edit any ...
Hello;I am trying to figure out what is the default font and font size when creating a knowledge article.I copied and pasted in Word and it looks like it is Verdana - 8.5. Could you please confirm.I also noticed that the Font size drop-down menu do...
I have added 'My favorite' widget to Employee Center home page. But the widget has a bug. Two icons 'list view' and 'card view' do not belong there where they are placed. And 'Date added (newest) filter' tab is also placed in weird way. I checked on ...
Hello! I am looking for guidance on exactly as the title states. I have a new record producer to create a field on a custom table I've created. On this new record producer, there are multiple fields I would like to have that have a dynamic amount of ...
Hello Everyone. I am very new to ServiceNow and currently our Knowledge Article has the following fields: Short Description, Description and Escalation Process. Each field is showing up when the article is viewed but there is no way to differentiate ...
I am currently in the process of building new Service Portals for our environment, and want to use the most current version of Bootstrap. To that end, I have added CSS and JS includes that point to the official Bootstrap 5.3.3 CDN files.However, I a...
Hi, We want to create an HTML field on the task table. The length of an HTML field is 65536 characters. Fundamentally, I am keen to understand about the creation of a custom field and its implications on database size.As and when a new record is crea...
We are getting an incidents from users, to access/add into an email id . So Servicedesk team is checking in different portals [Azure Directory[AD] / admin centre ] and confirming the portal and adding users into it. So now i want to create an catalog...
What is the difference between flow designer and workflow?
Hi All, We have a requirement where we need to add a background image in the column of a container in Service Portal. I'm very new to ServicePortal. Please find the below screenshot for your reference. In the below image you can find that for knowle...
A) Every module must be associated with a table.B) Modules open content pagesC) Every module must be part of an Application MenuD) Access to Modules is controlled with roles I am pretty sure it is A is this correct? if not explain what is the correct...
We are trying to analyse the health of the instance and whenever any script goes from a sub instance to the higher instance we could analyse everything present in the update set via various options like on the basis of update set , on the basis of ap...
Hello ServiceNow Community! I have some questions regarding Knowledge Management, and how you & your organizations have set this up. I will briefly share what our knowledge (in ServiceNow) looks like, and what we would like to know. We implemented ...
