Unable to personalize list column

_Gaurav
Kilo Sage

Hi experts,

I am facing an issue at the time of personalizing list columns.
When I click on the gear icon it shows empty slush bucket though I have admin role.

 

 find_real_file.png

and when I right click on the left slush bucket and select inspect at that time I found an error message in console that you can see in the below screenshot 

find_real_file.png

Please help me on this.
Thank you.

1 ACCEPTED SOLUTION
6 REPLIES 6

Omkar Mone
Mega Sage

Hi 

Have you written any client script which uses the getElementByTagName method? 

Hi Omkar,

There is no such client script is written.
Actually I am unable to personalize list column of all of the tables.

Hi 

Try clearing your cache once. 

https://yourinstance.service-now.com/cache.do

 

And then try it again.

 

Regards,

Omkar Mone.

www.dxsherpa.com

Hi Omkar,

That does not work for me.