- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 09:32 PM
Hi experts,
I am facing an issue at the time of personalizing list columns.
When I click on the gear icon it shows empty slush bucket though I have admin role.
and when I right click on the left slush bucket and select inspect at that time I found an error message in console that you can see in the below screenshot
Please help me on this.
Thank you.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 10:11 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 09:40 PM
Hi
Have you written any client script which uses the getElementByTagName method?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 09:45 PM
Hi Omkar,
There is no such client script is written.
Actually I am unable to personalize list column of all of the tables.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 09:48 PM
Hi
Try clearing your cache once.
https://yourinstance.service-now.com/cache.do
And then try it again.
Regards,
Omkar Mone.
www.dxsherpa.com
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2019 09:54 PM
Hi Omkar,
That does not work for me.