Update Record Action is not working in Flow Designer

Gowtham29
Tera Expert

Hi,

I am trying to cancel requested item when catalog task is set to cancelled from the flow designer as below, but this is not working. In executions, I do not see any output value. What might be issue here ? I am breaking my head since two days but couldn't able to figure it out. Please help me to resolve this issue. Thank you.

find_real_file.png

15 REPLIES 15

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

which table and field you are trying to update?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, I am trying to update state value on requested item when the related catalog task is set to cancelled

Hi,

did you check any Before update BR is stopping the form submission?

Can you share the update record flow action screenshot

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I am sure there are no such business rules and below is the screenshot as you requested 

find_real_file.png