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05-11-2020 11:32 AM
Hi all,
Do you happen to have any ServiceNow to DocuSign Spoke setup&configuration documentation.
I have requested DocuSign spoke to be added in my company's instance (still waiting from response from HI team) and once that is enabled (yes, I also need IntegrationHub Enterprise Pack Installeed) I would like to create simple catalog item approval activity through Flow Designer / IntegrationHub to integrate with DocuSign (thorugh Docusign Spoke), but I am missing any user guide how to complete these steps.
I tried Googling but did not have much luck on finding reference documentation. Any idea how to access step by step documentation on how to configure DocuSign Spoke for simple catalog item approval activity (or similar test case)?
Thank you
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05-11-2020 02:02 PM
Hello,
Have you seen this documentation:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/activate-docusign-catalog-items.html
If you enable the demo catalog item 'Send a Document for Digital Signature' you will see how it utilizes the DocuSign sample flow. You will also need to sync your DocuSign accounts, templates, and envelopes with SN in order to use them within your flow. Details about doing that can be seen here:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/sync-docusign-servicenow.html
Hope this helps.
--David

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05-11-2020 02:02 PM
Hello,
Have you seen this documentation:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/activate-docusign-catalog-items.html
If you enable the demo catalog item 'Send a Document for Digital Signature' you will see how it utilizes the DocuSign sample flow. You will also need to sync your DocuSign accounts, templates, and envelopes with SN in order to use them within your flow. Details about doing that can be seen here:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/sync-docusign-servicenow.html
Hope this helps.
--David
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05-12-2020 05:46 AM
David, thank you so much. This is very useful.
I was wondering if there's a resource online (i.e. at DocuSign site) which would capture all steps necessary to utilize DocuSign spoke? Or perhaps everything is located in ServiceNow docs.servicenow.com side and is related to URLs you provided?
Thanks again.
Valon