Resolved! Display Label instead of value of choice list in email script
I am trying to display the Label instead of the value. I have the current email script and it is displaying 1 instead of Opentemplate.print("State: " + gr.state+ "<br />");
Forum Posts
Resolved! Transform Map not working as expected
I am trying to update email, phone and location only if there is no existing value for the field. I see that existing value is being updated by new value. Please let me know if I am missing anything. I created a transform map as follow I have the f...
Resolved! ISC:Invalid Run As User announcement
Hi All, We have just upgraded to Paris release but come across an issue with the Service Portal announcements. No announcements were displaying and when checking in the browser console I could see a 500 (internal Server Error). Having a quick look ...
Resolved! Is it possible to configure a JDBC workflow activity to use Integrated Windows Authentication?
I am trying to create a new JDBC workflow in the Activity Designer to call a stored procedure on a MS SQL Server. However, the JDBC Activity requires a credential, which I believe only utilizes SQL authentication, and I need to use Windows authentic...
Powershell Activity encrypted password
I am having problems trying to use an encrypted password in a PowerShell Activity. I need to pass a Password into my PowerShell script which is used to access external systems such as SCCM, SCOM and vSphere. I am also testing Terraform which has to...
Access and use data provided in xmlstats.do
Hi Community, I need to create a scheduled job that monitors the health of the instsance (for example the memory that is currently in use) and creates notification when certain threshold is reached. As far as I know such info is accessible in xml f...
Setting Approval Rules via script in 'Ask for Approval' action in Flow Designer
Hello everyone, I am trying to fetch approvers and set approval rules via script in 'Ask for Approval' action of Flow Designer. I want request to get approved/rejected, if any one approver approves/rejects it. I tried below 2 strings for setting appr...
How does vaSystem.connectToAgent() work in ServiceNow Virtual Agent and can we do any logic in a Virtual Agent Topic after an agent has accepted the chat?
I use the vaSystem.connectToAgent() method call to connect a conversation to an agent. But I am unsure about the nature of this call. I first supposed that it was synchronous, so I thought I could do something like this - gs.info("-----Connecting--...
Resolved! How do delete staging tables
Appreciate tips on removing the data in the staging table as well as deleting the table as needed.
Is there any way to move images/icon of service catalog from instance to another ?
Hi,I tried moving images of my catalog item from one instance to another using update set but its not working. I checked admin override of ACL with function "getSCAttachmentReadAnswer" and I was able to see it in sys_attachment table. Somehow I captu...
Resolved! Difference between SOAP action and SOAP endpoint
What is the difference between the SOAP action and SOAP endpoint in an outbound SOAP message? Some specific example would be helpful
How to add multiple users from a List collector to AD group using IntegrationHub Microsoft AD spoke action(Add user to group)
Hi, I'm working on a Catalog Item to automate adding users to AD group. I have created a list collector in the Catalog Item to select multiple users to be added to the group. I'm looking for a help on how to add this list of users to AD group using I...
What are the advantages of RestMessageV2 over GlideHTTPRequest when invoking web services ?
I want to invoke a rest service. I would like to see which API is a better option, RestMessageV2 or GlideHTTPRequest.Are there some specific contexts where each of them have better advantages.
Resolved! Constructing Tiny URLs
Hello,I know that ServiceNow has a Tiny URL plugin that is supposed to shorten URLs, but I'm wondering if there is a way I can feed it a long URL and have it kick out a shortened URL that I can then pass along to someone.Our SharePoint team is going ...
Resolved! How do I dynamically add values to a list?
I have a customer that is requesting a field be add to a table to store multiple values, that are not sourced from ServiceNow. Meaning they cannot be stored in another table and reference, the person wants to be able to type them in, but view them as...
