User/Role specific session timeout configuration in ServiceNow

Akhtar Rasool
Tera Contributor

‎02-23-2022 09:32 PM

Dear Team,

Is there a way can i make System Administrators or selected set of users based on roles to skip from the automatic logout/session timeout configured in system properties.

System Property --> glide.ui.session_timeout
 
Basically i want to skip the above property for selected set of users or can i have user based session timeout configuration in ServiceNow which would override the system property configuration.
 
Regards
Akhtar

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎02-23-2022 09:38 PM

Hi,

It applies on all users.

I doubt you can configure for specific users.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Akhtar Rasool
Tera Contributor
In response to Ankur Bawiskar

‎02-23-2022 09:45 PM

Thanks Ankur for quick response.

Yes, System Property configuration is applied on all users.

Is there a way to override this for certain set of users?

Regards

Akhtar

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Akhtar Rasool

‎02-23-2022 09:53 PM

I doubt that's possible.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Rahul Kothari1
Giga Contributor

‎04-12-2022 07:22 AM

You can update installation exit script action.

Refer the doc for more information

https://docs.servicenow.com/bundle/rome-platform-administration/page/script/server-scripting/reference/r_InstallationExits.html

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