How to clear field values in list edit
I know how to edit multiple records in list view, when I want to add/update the value of a column. But, is it also possible to CLEAR the value in a column with list view?
Forum Posts
Resolved! Decrease the vertical spacing above the 'How can we help?' text on the Portal homepage?
Does anyone know how to decrease the vertical margin/spacing above the 'How can we help?' text on the Portal homepage (index)?I have tried assigning a padding and margin-top property on the homepage widget but couldn't get it work. Changing the heigh...
Asynchronous GlideAjax in onSubmit not working
Hi,I have a single line variable in sp which i need to validate whether this value exists in the table record. if it exists, it will prevent the form from submmiting and shows the error message below the variable. I am using the following in catalog ...
Clean up ACL on cmdb_ci
Hi, I'm in the middle of going through all ACL for our Configuration Items. Here's what I'm looking for:A role that have read access to all the tables that extend [cmdb_ci]. Here I'm thinking of using the itil role but exclude the delete/write/crea...
Get Value from field in service portal
Hello everyone, In the service portal, I am trying to get the value of one field in my widget, to use this value for redirectionSo I have tried in my controller $scope.page.g_form.getValue('u_otp'); , I have field name u_otp in my form but this doesn...
Resolved! Okta integration confusion about Plugin vs Store
Hi ThereFirst I have to tell, that I'm a beginner with Okta. Until now, I already setup some instances using user provisioning by MID-Server from AD and authenthication with ADFS.Now I have to setup an instance with user provisioning and SSO by using...
Resolved! Continually refreshing password reset page
I'm having an interesting new phenomenon. Two new users have been set up manually with "password must be reset" property as true.When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per s...
Resolved! Reference field in a variable in a maintain item - show field value code instead of name
Hi,If I create a variable in a catalog item, and it's a reference to cost center table.On the cost center table there are fields for Name and Code, but in the reference field only name is shown.Is it possible to add so that when you search in the fie...
How to change Label (Display Label) dynamically for related lists
How to change Label value (Display Label) dynamically for related lists tables based on some conditions. e.g., CI Class: cmdb_ci_storage_serverRelated List: cmdb_ci_storage_controllersCondition: If cmdb_ci_storage_server.manufacturer = EMC i'd like t...
Resolved! gs.eventQueueScheduled() not working correctly in scoped app
Hi All,I have a requirement to fire an event which will trigger a script action and SMS reminder prior to the scheduled appointment. Using this as an example https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/email-integrat...
Resolved! created users default to active = false
Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...
Resolved! Email notification is not created after event fires for Group email
I have this issue of Email notifications not getting created for one Group even after event is fired. My issue is similar to the one mentioned in this thread Email (notification) does not get created / sent even though event is fired .There is one us...
how to export all the available CI classes from an instance
how to export all the available CI classes from an instance. Appreciate quick response. Thanks!
Resolved! Delete Personal Instance
I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
How do I modify cards to just show a couple of fields in the visual task board?
How do I modify cards to just show a couple of fields in the visual task board? Don't need to see full details to save space.
