Using SlushBucket in Service Portal List Collector

[Kenny Hosey]

We have a need to use the SlushBucket in the Service Portal Catalog Item in order to allow the user to select multiple options and bring them into a list at a time.   In the current out of box system it only allows you to do a typing view (which appears to be for the reason of the mobile interface), but this should be a configurable option for items we don't want to be mobile.   Has anyone figured out a way to do this or is there another way we can make this happen, maybe via a popup window or something?   It's really a must have for us. As you can see below, this is how it is added out of box and it's not conducive to selecting large quantities of items from a list.

[Kenny Hosey]

I found some options, but it wasn't really leading us where we wanted to go.   A ton of custom development.   We only needed this for our order guides, so we just added a page in the portal that brought up the legacy CMS order guide.   This was a temporary fix and we're actually looking to migrate back to the out of box option, but it did solve our immediate need.

[Jace Benson · Accepted solution]

So I can express why this wont work but I doubt that helps.

Servicenow went mobile first for the service portal, as such, the wide slushbucket variable probably didnt fall into "mobile friendly" so they revamped it.

The problem you've had with this seems to be shared with others so I'll give an alternative but know it may will not work well with mobile and depending be a poor UX.

All of these solutions would be to replace the variable with widget to handle the input differently with links and ideas;

1) Use the Select multiple like it appears here http://davidstutz.de/bootstrap-multiselect/index.html#further-examples

Theres some good ones there but It would take a little work to get it to work in SN.

2) Use the select multiple that exist in html, where it would function like this;

https://www.w3schools.com/TAGS/tryit.asp?filename=tryhtml_select_multiple