Utilize External API

[Inactive_Us1219]

Hello,

I am new to ServiceNow an am still getting familiar with much of its out of box functionalities. I have been asked to use the other company's API to gather data that we want, and place it in an import table. I fumbled around with Scripted REST API for like 2 hours before I realized it isn't for accessing external data. Now I am wondering how I can submit an API request to the company in ServiceNow that contains login credentials in the header.

I have successfully scripted an API for fetching data in JavaScript in a personal project, so I have an idea on how to script another. But I am also wondering where I should even place that script in ServiceNow.

Can somebody please point me in the right direction?

Thank you!

[chrisperry]

It depends on how you are wanting to retrieve the data from the external system via REST message -- is it on a scheduled basis, on-demand, etc.?

Regardless you will likely be using the RESTMessageV2 API in your script, related documentation here.

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry