Hello there,
We've ran into an interesting predicament. When we create variables that have instructions, the instructions show up on the new Service Portal but they don't show up on the internal view of the catalog. Has anyone else ran into this issue and/or have a solution? Is this a bug?
See below:
Adding the instructions.
Portal View
Internal View
Good Morning,
This is pretty easy to do and works in Service Portal as well, I have a Madrid instance which I have tested on:
This can be done within a Client Script with the following format:
g_form.addDecoration("Variable Name","icon to be used","Mouse Over Tooltip");
Example:
g_form.addDecoration("select_box","fa fa-question-circle","Something Tooltip");
Results:
I don't think this will work with all variable types so you will need to experiment a little.
I have read you can add color as well on the icon but I can't seem to get that to work with testing this morning.
More information can be found here:
https://developer.servicenow.com/app.do#!/api_doc?v=kingston&id=r_GlideFormAddDecoration_String_String_String_String
Hope this helps
