What are the data retention schedules on the ServiceNow platform

[Robert31]

What are the data retention schedules on the ServiceNow platform. We have access to the Records Retention Policy which does reference a KB (KB0011819) which we believe may identify this but we are unable to find this document in the Community.

[Alberto Consonn · Accepted solution]

Hi,

here you will find all the information you need about Data Retention:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/database-rotation...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto