Hi, I have created a new form by taking the fields of incident form. When the end user- "user with no roles" login he is not able to see all the fields, But when a user with itil role login he is able to see all the fields. I need the ess user to see...
Hi I am working on a feature for a product, I have to add a field in a table to calculate age in days. I created a dictionary entry of type duration named it age and marked it as function field. The function definition for the field is given as 'glid...
Hi, I have tables A, B and A2B for m2m mapping in a scoped application. When I open record of A in platform UI, I am showing related list for A2B. I am trying to show Edit button which will open slush bucket behaviour. Edit button was not shown by ...
In the Service Portal, I have a page that's used to add records to a table. On the page is a widget which shows the form from a table and one of the fields in this table is a reference field. When the user accesses the reference field (to select a va...
You know there are certain field types on a table, and two of the less known are "Table Name" and "Field Name". You can make the Field Name dependent on the Table Name and there you have a nice way to pull tables and their fields, and do some tricks ...
I've written a report which runs perfectly for me but when I share it with (itil) users, three columns are missing (screenshot below). As you can see, the columns entitled 'Account setup...' should display but do not. This happens when I'm impersonat...
Hello, I am in process of setting up send / receive emails from ServiceNow using OAuth 2.0 IMAP and SMTP. I have set Application registry with Client ID, client secret, authorization and token URLs. I am using IMAP.AccessAsUser.All, SMTP.Send and off...
I am learning up on the new Flow Designer / IntegrationHub. What confuses me is, what this offers more than the workflow editor. It just seems like WEv2, with the same functionality, but with a different UI around it. Though I have to admit that it m...
what are the different deployment options available for servicenow ? Is there only SaaS offering or SN provides on prem option as well ? If there is an onprem option , are there any migration guidelines to migrate to public cloud service providers li...
HI Guys Not sure If this group is the correct one to ask this question I want to create an UI Action on knowledge table to be able to pass a value on a Select option from a GlideModal pop up into the Meta Field on the KB layout. I dont need execute ...
Hi! Can I use a system property in Flowdesigner? Or is there another easy way to calculate a date to add 5 years? I tried to use "Add Time", but it's not accurate bec of the leap year. Thank yoU!
Hi Team,There is a Application menu called Routing Rules can be accessible for rr_admin role members, one of the user having rr_admin role but he is able to see the Routing Rules Application menu in Navigational bar.Regards,BC
hey, how can i check if plugin is active without using GlideRecord ?
im trying to display data in table format on notification using email script but the alignment is not being properly set. below is the script (function runMailScript(current, template, email, email_action, event) { var inc = new GlideRecord("inc...
I have a flow in flow designer where I am trying to send an email to notify that the events coming from SolarWInds are lower than expected for the day before. I have a trigger that runs the flow once a day at certain time then I have a "look up recor...
