What can be the LDAP Active Directory integration with ServiceNow Interview Questions?

[mallikharjunasw]

What can be the LDAP Active Directory integration with ServiceNow Interview Questions?

[Ashutosh Munot1]

Hi,

Go through documents from servicenow and they will have questions around the same. But for you the overview the questions.

1) What is ldap listner.

2) What is OU definition.

3) What is integrated authentication.

4) What are the steps for LDAP integrations.

5) Can user be authenticated using LDAP integrations?

6) What is listen interval in LDAP?

7) Is mutual authentication supported by LDAP? Answer: Yes without MID Server

😎 Is mutual authentication supported by ldap if we use mid server? Answer is NO.

9) Whether we need SSL or not?

10) Difference between Ldap and LDAPS.

11) Where we provide filter to get user and groups from AD?

12) Which rights are required for a user or which access is required for a integration user to communicate with LDAP user.

Thanks,
Ashutosh

[mallikharjunasw]

Answers please?

[Ashutosh Munot1 · Accepted solution]

HI,

Here you go:

1) What is ldap listner: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/concept/c_LDAPList...

2) What is OU definition: An organizational unit (OU) definition specifies the LDAP source directories available to the integration. https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/task/t_DefineLDAPO...

3) What is integrated authentication:This means communication with SQL Server will happen using account configure on MID Server. 

4) What are the steps for LDAP integrations: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/concept/c_LDAPInte...

5) Can user be authenticated using LDAP integrations? Yes,https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/ldap/reference/r_Aspect...

6) What is listen interval in LDAP? Specify the listener timeout value in the number of minutes that the integration listens for LDAP data with every connection. The integration stops listening for LDAP data after the connection exceeds the listen interval.

7) Is mutual authentication supported  by LDAP? Answer: Yes without MID Server

😎 Is mutual authentication supported by ldap if we use mid server? Answer is NO.

9) Whether we need SSL or not? https://docs.servicenow.com/bundle/newyork-platform-administration/page/integrate/ldap/task/t_Define...

10) Difference between Ldap and LDAPS.https://social.technet.microsoft.com/Forums/windows/en-US/1608c03c-949e-46d5-a61f-1d8de9a3a76d/what-is-difference-between-ldap-and-ldaps?forum=winserverDS

11) Where we provide filter to get user and groups from AD? OU Definition has a filter field.

12) Which rights are required for a user or which access is required for a integration user to communicate with LDAP user.:https://docs.servicenow.com/bundle/newyork-platform-administration/page/integrate/ldap/reference/r_L...

Adding few more questions :

Troubleshooting LDAP:https://docs.servicenow.com/bundle/newyork-platform-administration/page/integrate/ldap/concept/c_LDA...

Synchronization in LDAP:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/integrate/ldap/concept/c_LDA...

Thanks,
Ashutosh

[mallikharjunasw]

Is there any alternative to LDAP? can't we manage data and its authentication in ServiceNow without AD or external tools? what are pros and cons?