Hello Community,I'm configuring servicenow to send notifications when cases have been commented in additional comments.However when I reply to the case from my email client, the case gets updated which is good, but I'm also receiving notifications t...
Hi Everyone, I have different forms in the Service Catalog. I am searching for the APIs to get the Forms information like below: 1. Where Can I find the API to get the below information Form IDForm NameForm FieldsForm Field TypesForm Field LengthThe ...
Can some one help with my query, Can we call private function of script include, if yes, what is the syntax for calling.
When I close the tasks on my catalog item, the request item and the request do not close. The catalog item is in the Service Catalog and the flow is created in Flow Designer. When the catalog item is triggered, the request, request item and tasks a...
When using the latest Chrome stable release (90.0.4430.93 (Official Build) (x86_64)) on MacOS Big Sur (11.3.1 (20E241)), I have been experiencing frequent crashes of Google Chrome when a list view in ServiceNow loads. It doesn't crash every time a li...
Hello, I am trying to parse the Rest Message response but not able to get the proper data out. after executing the below code through REST Message. var response = request.execute(); var requestBody = response.getBody(); var httpStatus = response.getS...
I am configuring Now mobile, When any of the push notification is triggered. it takes more than 5 mins to receive on my mobile. I am being notified late, which could lead to delay for people using now mobile to
Hello, I created a simple Regex, to dynamically change the background color in an email template. The Color appears in 2 places in the template (this cannot be changed!). When I run the Regex - Replace function, it changes just the first occurrence. ...
I am trying to make record producer public and for this part it is showing like this.
The Knowledge feedback task which is a new feature in London is not working as expected. We have enabled the plugin "Knowledge Management Advanced Installer" and update the system properties "Create actionable feedback task when an article is marked ...
Hi, I have a requirement where we need to add or select multiple dates in single field . Is there any field type we can use for this multiple selection. Because using date or date time field we are able to add only single date value. can someone plea...
Hi I have a requirement to change an existing flow that looks up approval records in a for each loop and sends a notification for each record. Currently there is a hyperlink in the notification that just directs to the portal, but the change I need ...
Hi all, I have a custom activity in PAD whose Flow is triggering a REST call. If the REST call fails (as example the MID server is down), the activity informs the user that an error happened. In that scenario, I would like to be able to re-run the ac...
Thanks in advance for your help. I have a form that generates and attaches a PDF to the form when an action button is clicked. Then, the user needs to be able to read the document to make sure the information is correct. When a different action butto...
We had previously used visual task boards for a large project, and the private tasks are were we can see all of the documents that had been attached to each card. I'm needing to move historical data into a new system, but need a way to download all ...
