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4 hours ago
I took this several years ago when I became the catalog admin. Now I'm turning it over to someone else and I'm trying to find him some good training.
Solved! Go to Solution.
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3 hours ago
Hey @NancyS1 ,
Service Catalog and Request Fulfillment are part of the IT Service Management (ITSM) Fundamentals
I would also recommend to learn about the Catalog Builder
If your colleague is new to ServiceNow, you should consider to complete the Welcome to ServiceNow course beforehand.
Cheers
Oli
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3 hours ago
Hey @NancyS1 ,
Service Catalog and Request Fulfillment are part of the IT Service Management (ITSM) Fundamentals
I would also recommend to learn about the Catalog Builder
If your colleague is new to ServiceNow, you should consider to complete the Welcome to ServiceNow course beforehand.
Cheers
Oli
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2 hours ago
Thanks!
