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07-28-2024 09:59 PM
Hello friends,
I would like to understand the basics of update set.
Even if BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs.
Please let me know.
Thanks,
Rahul
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07-28-2024 10:09 PM
Hi @rahulyamgar
An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.
Q. If BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs?
A. It captures Entire Business Rule record.
Regards,
Amit
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07-28-2024 10:01 PM - edited 07-28-2024 10:02 PM
Hi there,
Yes even if only setting a Business Rule to active true/false, the full business rule is captured in the customer update associated with your update set.
You can also easily verify this yourself by doing such, opening the update set, viewing which customer updates are associated, opening the customer update, viewing the payload the customer update and you will notice every detail of the business rue will be there.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-28-2024 10:09 PM
Hi @rahulyamgar
An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.
Q. If BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs?
A. It captures Entire Business Rule record.
Regards,
Amit
Please mark my answer helpful and correct.
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07-28-2024 10:40 PM
Hi @rahulyamgar
Check the below references:
What Gets Captured In Update Sets
What is captured in an update set?
Update set not capturing changes
Making a business rule active/inactive, updating short description or making any changes will capture it in update set. In the versions related list of that record, you will be able to see the latest version.
Mark this as Helpful / Accept the Solution if this helps.

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07-28-2024 10:54 PM
So their is your answer, all replies are confirming what I already mentioned 😀
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field