What is captured in update set?

rahulyamgar
Tera Guru

Hello friends, 

 

I would like to understand the basics of update set.

 

Even if BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs.

 

Please let me know.

 

Thanks,
Rahul

1 ACCEPTED SOLUTION

Amit Pandey
Kilo Sage

Hi @rahulyamgar 

 

An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.

 

Q. If BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs?

 

A. It captures Entire Business Rule record.

 

Regards,

Amit

 

Please mark my answer helpful and correct.

View solution in original post

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Yes even if only setting a Business Rule to active true/false, the full business rule is captured in the customer update associated with your update set.

 

You can also easily verify this yourself by doing such, opening the update set, viewing which customer updates are associated, opening the customer update, viewing the payload the customer update and you will notice every detail of the business rue will be there.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Amit Pandey
Kilo Sage

Hi @rahulyamgar 

 

An update set in ServiceNow is a group of customizations that can be moved from one instance to another. This includes changes to tables, fields, forms, and scripts, among other things.

 

Q. If BR is set to Active/Inactive or name/description update, does it capture an ENTIRE record or only changes are captured leaving other configs?

 

A. It captures Entire Business Rule record.

 

Regards,

Amit

 

Please mark my answer helpful and correct.

SN_Learn
Kilo Patron
Kilo Patron

Hi @rahulyamgar 

 

Check the below references:

What Gets Captured In Update Sets 

What is captured in an update set? 

Update set not capturing changes 

 

 

Making a business rule active/inactive, updating short description or making any changes will capture it in update set. In the versions related list of that record, you will be able to see the latest version.

 

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

Mark Roethof
Tera Patron
Tera Patron

So their is your answer, all replies are confirming what I already mentioned 😀

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn