The CreatorCon Call for Content is officially open! Get started here.

what is the difference between knowledge manager and knowledge owner in knowledge base

servicenow begi
Tera Contributor

what is the difference between knowledge manager and knowledge owner in knowledge base

6 REPLIES 6

Sarup Paul
ServiceNow Employee
ServiceNow Employee

This should help - Knowledge Management roles


Gabriela Passan
Tera Contributor

In case it's useful, Knowledge Managers can also add other knowledge managers to the knowledge base, not only the owner:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/concep...