what is the difference between knowledge manager and knowledge owner in knowledge base

servicenow begi
Tera Contributor

what is the difference between knowledge manager and knowledge owner in knowledge base

6 REPLIES 6

Sarup Paul
ServiceNow Employee
ServiceNow Employee

This should help - Knowledge Management roles


Gabriela Passan
Tera Contributor

In case it's useful, Knowledge Managers can also add other knowledge managers to the knowledge base, not only the owner:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/concep...