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07-08-2016 04:20 AM
what is the difference between knowledge manager and knowledge owner in knowledge base
08-09-2016 08:51 PM
This should help - Knowledge Management roles
12-08-2021 04:40 PM
In case it's useful, Knowledge Managers can also add other knowledge managers to the knowledge base, not only the owner:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/concep...
