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Resolved! Workflow publishing issue

I am working in the Human Resources: Core scope. I am unable to publish this workflow. I created a new workflow and never published it. After I created it I started working on it. Once I was done I went to publish it, but I don't have that option. Wh...

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leahdany by Giga Guru
  • 1814 Views
  • 3 replies
  • 1 helpfuls

Resolved! FLOW Designer Email Variables?

Hi, i am looking into the ServiceNow flow designer and was trying to send out information from a ticket in a mail using the flow designer. However is am not able to (as an example) to have the short description of the ticket as part of the subject li...

MT247 by Tera Expert
  • 1454 Views
  • 2 replies
  • 0 helpfuls

KB article - global search not working

Hi, KB articles has details - CMDB CI, under "service desk" tab there are fields like assignment group, incident category and sub category. When we are trying to search a KB article globally, we are not able to see these details which are updated lat...

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DB1 by Tera Contributor
  • 1536 Views
  • 2 replies
  • 0 helpfuls