When is manual testing necessary?

Stuart Lamont1
Tera Contributor

‎03-11-2024 05:37 PM

Hi ServiceNow Community,

 

I am working on a new ServiceNow implementation and I will be mandating that developers create Automated Test Framework (ATF) tests wherever possible. Tests will be created as the platform is implemented, and will be built on in subsequent releases.

 

Can you provide some examples of situations where manual testing is the only way to test the Now Platform? (Please note that User Acceptance Testing will be manual...I am referring to other situations, such as ITSM, Integration Hub, etc.) I will seek to document these key use cases for manual testing so that I can make sure people are available to do this.

 

Thank you in advance.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-15-2024 04:05 AM

Hi @Stuart Lamont1 

 

ATF did not support the user interface changes like the placement of fields / sections. 

ATF only test with given data , means if you want to do some same test with other data, either write  a new test case or do manually. 

 

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