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‎12-04-2023 09:15 AM - edited ‎12-04-2023 09:18 AM
Our company switched to the new UI and it seems that the Minimize Navigator button is missing. How am I supposed to minimize my pinned favorites so they don't take up inches of screen real estate?
As it is now I have to keep going up to the top to open my favorites or otherwise they remain wide when pinned, taking up WAY more space than a minimal column of icons that I'm used to.
How do I get the minimized icon view of my favorites back?
Solved! Go to Solution.
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‎12-04-2023 11:26 AM
Hi @Johnny_Carter ,
In the Next Experience UI servicenow has removed the filter navigator from left hand side which was fixed instead brought a new functionality of getting the data from Header Menu.
Coming to minimising part in next experience UI there is no minimising part u can just pin & unpin a particular menu(All, Favourites, History , Workspace) as per ur requirement.
Thanks,
Danish
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‎12-04-2023 01:43 PM
Yes, I understood that what option you are looking for , but you also need to understand in new UI / Next experience this option is not avaial.
Understand in this way
You are looking for b/w TV screen where the TV you buy is colored. Now 2 options, either keep the tv and change the screen type ( in our case is UI 16) or use the new tv with new screen and get familiar with it.
If you need the minimize option , then you cant use the Next Experience or switch back to UI 16.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎12-04-2023 02:08 PM
Yes, I understood that what option you are looking for , but you also need to understand in new UI / Next experience this option is not avaial.
So you did know the answer (it's unavailable), but you instead told me about an existing feature that does not replace it. You were not helpful. And now you are condescending.
Understand in this way: You are used to using a remote for your TV, but they took the remote away. Now 2 options: You can move closer to the TV (bad for eyes) or sit up every time you need to press a button (annoying). I need to click an extra button, it's annoying. I don't control the UI version so I can't replace it.
What I want is an option to minimize the favorites panel like we had before. It seems that it doesn't exist in the new UI. That's all.