Where should new CI class for network appliances go?

[Scot Eagle1]

I have a number of CIs that represent an "appliance" in the environment. The appliance is a deployed instance of a tightly coupled application and operating system stack that performs a single dedicated function on the network. In most cases, the instance of both OS and application is provided by the Vendor as a single integrated OVA or OVF file. 

These include things like:

• VOIP Appliances (Avaya phone and voice mail systems)
• IVR Appliances (customer and employee facing IVR systems)
• Network Monitoring Appliances (reactive – logging and back end processing systems)
• Network Management Appliances (administrative and user class systems)

Some examples in the latter two might include Qualys and LogRythm servers.

I'd like to extend an existing CI class to contain these (in either one or several) sub classes. 

Where would it be more appropriate to put them?

• Hardware > Appliances
• Servers > Appliances
• Network Gear > Appliances

Some will be discovered and some will be manually managed, but where would it be more appropriate to put them in the overall hierarchy?

Scot.

[schmidt4081]

Scot,

 I wondered if you figured out what to do? We are on PARIS and we have an Oracle appliance. Looking up appliance in the CI Class Manager I get network appliance and network appliance hostname. I'm a bit confused on how these should be used.

Jack

[FunToLearn]

Can you share if you have found a solution for this and if yes what was done?

Thank you for your help.

[TaylorJ]

Bump