Hi, what would be the best practice to cleanup an enitre CMDB? I've tried to do it via a script but unfortunately it didn't work out as the platform couldn't seem to process the deletion/removal for too much records at once. Thank you in advance, ...
I tried many things but here is my latest attempt that creates the above mess:var assigned=org.name.toString().trim();mainTasker.u_glide_list_3=mainTasker.u_glide_list_3.concat(assigned+', ');
Hi SN...Could you please tell me where I can see on what time schedule job ran?I mean can i see 3 days prior on what time job has run.Thanks
On a particular software license,If a user entitlement is deleted/modified, could anyone suggest the best practice to keep track of users who had been entitled to use it ?I could only think of having a table with entries being inserted on delete or m...
i don't understand how sequence field works in service-now ? why do we provide sequence number ?
Hi All,I have an order guide which has 4 catalog items associated with it. I have few On Submit catalog client scripts on these catalog items. They don't seem to work when I click checkout.Please help.Thanks,Kannan
In the portal for the User profile widget, we are using below OOB code for adding displaying the Department and Location. Now as per the requirement, need to have a feasibilty to show the country and need to update it back to the user profile. Iam ab...
I have added a new field called Comments, type is Journal Input:i have selected the following,the only things left available are:I even added a new list field dependent on the comments field, similar to the comments & work notes in task, to no avail:
Hello All,As I looked through the widgets in the Service Portal, I could not find one that I could use to embed static content from the CMS. This seems like something that should have been one of the first widgets developed. Am I missing something? H...
Hi, I'm using the Table API to get data from /table/definition_instance, it's working fine but the field "business duration" has no values in any row.If I check the data in the Service Now application I can see the values.Any idea? can I check anythi...
Could you please let me know the how often and the best practice to clone from 'Prod' to 'Dev'?
If you create a custom application that extends the Task table (so you could do SLAs and reporting) and the only thing you wanted this group of people to have access to is your application and nothing concerning the Service Desk, how would you do it?...
Hi Guys,Does anybody know how to do formatting with a text variable in Service Catalog items? My requirement is as follows:Users need to insert a particular format:ABC-12DE34-567-FGHIThe first bit only letters, second bit letters and numbers, third b...
Hi, What would you suggest to store the images used in HTML content of KB articles? Image Library or attachment? If we store the images in the library, we have 2 drawbacks: - the library will grow and it may be difficult to find a specific image in...
Hello I am new to SN and my first project is to create a Knowledge Base topic that users can add articles to, edit, etc. I figured out how to create it in Dev and created an update set and moved it to Test. However, my update set just changed the KB ...
