Why are my Variable Not Saved in Catalog Task or Request Item?

[kwenzel]

Hi,

I have a a variable defined on a catalog item which I want the fulfiller to be able to change later on in the workflow from the Request Item or Catalog Task screen.   I have two issues with the variable:

1.   The variable is defined as a yes/no variable, yet when shown in the variable editor, it display as a simple text box, not as a dropdown with Yes or No selections.

2.   When I go to change the item from "Yes" to "No" and save, my edits don't persist.

Here is a screen shot of the variable editor on the requested item:

What could I be doing incorrectly?   Any hints are appreciated!

Thanks,

Kris.

[Kalaiarasan Pus]

Can you post a screenshot of your variable definition?

[kwenzel]

Hi Kalai,

Here are the screen shots you requested:

[kwenzel]

Anyone?   Help!   This is killing me!  

[mrswann]

can you also show from the catalog or record producer view?

only thing I can see is the default value

is this the only variable playing up?