Why can't I change Flow designer to run as System

Frans Brus - No
Tera Guru

Why can't I change Flow designer to run as System?

find_real_file.png

I have this flow Run as User who initiates session but need to change this.

I checked documentation and I should be able to change it like in this screenshot:

find_real_file.png

But I don't have the option.... Also tried to Elevate Roles but that does not seem to work.

What do I do wrong?

 

2 ACCEPTED SOLUTIONS

Frans Brus - No
Tera Guru

Just found the cause: It is triggered form inbound Email....

In documentation >

NOTE: Flows with an Inbound Email trigger always run as the user who sent the email or the Guest user. The Run As value cannot be set for flows with an Inbound Email trigger.

 

The solution is to set Roles on the flow

View solution in original post

Post is a bit old but wanted to add something:

I ran into the same behavior that the OP mentioned and could not get the flow to run as System User, even though the flow was updated and showed it should run as System User (it was originally set as 'User who initiates session' then updated). This is a flow triggered by record creation (case).

 

My fix was to copy the flow and then deactivate the old version.  The new copy works as expected and runs as System User.

View solution in original post

8 REPLIES 8

Can confirm this is still working - many thanks.

Updating the value from sys_hub_flow in my case did not work. I even deactivated the flow, updated the value to "system user", and then activated the flow back.

I had to strip out the trigger, then when I added the trigger back, I was able to ensure that the system user was selected. It worked just fine after that. It was a bit of a pain having to run through all of the steps and re-add all of the items that were dependents of the trigger.  

I just tried this and I'm still seeing the same issue, it's running as the user who created the flow.

How is this even an issue at this point 😞

THANK YOU for this!!