Workflow Catalog Tasks

[ShivangiC]

Use case:- Create 4 catalog tasks whenever a new record is entered in sc_req_item table. The Task 2 will only be created if state of Task 1 is set to Closed Complete and so on for other tasks. But Task 4 must be created with Short Description 'Checkbox is selected' if a checkbox on Task3 is checked. Else Create Task 4 with short description 'Checkbox is unchecked'.

What is the best and most efficient method to do it? I have used workflow but I'm confused with 'if workflow activity script'. Can anybody help me with the script to be used in 'if' workflow activity.

[Josh Pirozzi]

Hi @ShivangiC,

I'd recommend using Flow Designer as it's easier to call out an 'If' Statement and associate a Catalog Item Variable (or any other RITM Field) to call out when and if additional Tasks should generate.

In Flow Designer:

1. Get Catalog Variables Flow Step - Pull Variables from the Catalog Item.
2. If Flow Action - This is where you can set the trigger for the If Statement/Condition
3. Create Catalog Task Flow Step - This is where you can set each Task that should generate.

Thanks,

Josh