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Agentic AI Pre requisities

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kodatimadhu
Giga Contributor

3 weeks ago

Hi All,

 

Could you please share the detailed prerequisites document for deploying Agentic AI?

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warren_chan
ServiceNow Employee
ServiceNow Employee

3 weeks ago

I am assuming you are talking about general prerequisites for deploying Now Assist AI Agents. Please see this link:

 

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

 

Yokohoma will work, but as of today, Zurich Patch 1 would be better. In addition, in order to get the most out of AI Agents, I would suggest you also have Now Assist for Virtual Agent and Now Assist Panel (both Conversational Assistants) enabled. 

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warren_chan
ServiceNow Employee
ServiceNow Employee

3 weeks ago

I am assuming you are talking about general prerequisites for deploying Now Assist AI Agents. Please see this link:

 

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

 

Yokohoma will work, but as of today, Zurich Patch 1 would be better. In addition, in order to get the most out of AI Agents, I would suggest you also have Now Assist for Virtual Agent and Now Assist Panel (both Conversational Assistants) enabled.