Debugging in ServiceNow – What Helped Me During a Personal Project

srikanthmadabhu
Giga Contributor

Hi Community,

 

While working on a personal ServiceNow project in my Personal Developer Instance, I quickly realized that building features is one thing — debugging them is another.

 

A few practices that helped me significantly:

 

• Use system logs intentionally instead of adding random print statements
• Break complex logic into smaller testable pieces
• Test flows and scripts incrementally rather than all at once
• Check execution order when multiple Business Rules are involved
• Review conditions carefully — many issues come from overlooked logic checks

 

Even in a small learning project, structured debugging saved a lot of time and confusion.

 

Sharing this in case it helps others working through tricky issues.

 

Question to the community:


What debugging technique has saved you the most time in ServiceNow?

Looking forward to learning from your experiences.

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