Developer Instance is not working .Its showing offline from the past 3 days.
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01-15-2025 10:50 PM
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01-16-2025 09:58 AM
Hi @ZebaD
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- Wait, it should come online after some time.
- Release your instance and request a fresh installation. Please note, all development work that hasn't been backed up will be lost for good.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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01-17-2025 08:19 PM
Hi @ZebaD
I faced a similar issue few days back and my PDI is up and running after about 1 week.
If my response was helpful, please mark my answer helpful 👍 and accept as a solution ✅ so it can be valuable to others.
Thanks
Jaishree R
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01-17-2025 08:53 PM
Hi @ZebaD
I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:
- There is no support available for PDI.
- If you can wait, let's wait a bit longer.
- You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-17-2025 09:12 PM
I suggest you to release the existing PDI instance and request for a fresh one.