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Error on ESC Portal on PDI

VaranAwesomenow
Mega Sage

‎05-25-2026 09:26 AM

why I am I seeing this error

https://webchat-kprod.moveworks.io/login/standalone unauthorized ?

Checkout Varan awesomenow youtube channel for more learning videos!
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2 REPLIES 2

anubhavkapoor76
ServiceNow Employee

‎05-25-2026 09:58 AM

@VaranAwesomenow - what does this URL point to? Please elaborate your question

Cheers!!
Anu

Conect me at LinkedIn
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Tanushree Maiti
Tera Patron

‎05-25-2026 10:10 AM

Hi @VaranAwesomenow 

 

Check this documentation how Moveworks  Embedded AI Assistant work? OR How is the user authenticated

 

https://docs.moveworks.com/ai-assistant/ai-assistant-web-surfaces/moveworks-for-web

 

Also check Adding Embedded AI Assistant to ServiceNow 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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