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Getting Error While Accessing Custom App Module (List View Not Loading)

Ankith Sharma
Tera Contributor

Hi everyone,

I’m currently building a small custom application in my personal developer instance, and I’ve created a new table along with its list module. However, when I try to open the module from the navigator, the list view doesn’t load and instead redirects me to a “Page not found / invalid URL” type of screen.

The URL format looks something like this:
https://<instance>.service-now.com/x_scope_table_list.do

I’m not sure what is causing this, because:

  • The table is already created

  • User role has full access (admin)

  • The module is correctly mapped to the table

  • No ACLs seem to be blocking access

  • Other modules work fine

Has anyone faced this issue before?

Would appreciate guidance on what could be missing or misconfigured — table permissions, module setup, URL rule, ACLs, or something else?

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