Not able to login to my instance.

SparshG
Tera Contributor

‎12-26-2024 06:16 AM

I'm not able to login to my instance. Here is what it shows:

SparshG_0-1735222454282.png

SparshG_1-1735222547727.png

Did 'reset instance password' many times but it still shows same error. 

 

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JaishreeR
Giga Guru

‎12-30-2024 10:32 PM

Hi @SparshG 

 

Resetting the password multiple times throws error.  If you do not have much data try to release the instance and request for the new instance. Else if you wish to keep the same instance, use the last password that SN provided you by default before the reset.

 

Thank you 

Jaishree R

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