Servicenow developer instance
I am trying to get ServiceNow Dev instance for my practice, but i observed that, the page is not loading and nothing is visible, i have also tried by clearing cache.
Forum Posts
In dashboard apply filter on interactive filter from another interactive filter
Hi Community,@Ankur @Matthew_13 @GlideFather @Mohammed8 I have two interactive filters in my dashboard: "IT Responsible Organization" and "Assignment Group."IT Responsible Organization: The values for this filter are pulled from the "IT Responsible O...
Tickets resolved - Survey response
Hi Team,I checked under Assessment Instances and found that the survey due date was December 8, 2025, but the user completed it on January 6, 2026.Could you confirm how long the survey link remains active for users after it is triggered?Thank you.
Resolved! can i create separate approval notification for change, kb and item request ?
I want to create a customized notification for approval for software requests, hardware requests, changes, and KB articles. However, when the one I have created for the software request triggers when a KB article is published, or a change request is ...
Add recipients in the system generated email from ServiceNow
When an incident is created through email adding users in cc. When we try replying to system generated email from ServiceNow from the incident form , its not including the recipients in the cc. i want the email to include recipients without manually...
onChange Client script
How to throw an alert message when a filed (Ex: test) is empty??function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } if (test == '') { alert('test cannot be empty!'); ...
Resolved! Upgraded to now-sdk v4.0.0 - Now seeing [Plugin "ViewPlugin" failed to inspect shape "Record" error]
I recently upgraded my sdk version to 4.0.0 and am now seeing this error more often:[now-sdk] ERROR: Plugin "ViewPlugin" failed to inspect shape "Record": Product origin is not a node It appears to show up when I do a "now-sdk transform" and a "now-s...
Use 'Resource Inventory Open API' method to import the data
Hello,I want to import the TNI related data in ServiceNow in large quantity. The requirement is to use Rest API with 'Resource Inventory Open API' method. I don't want to use the 'sys_id' in the data that is getting imported. Please suggest how can I...
Keep Formating/Remove Formating popup for a specific user
Keep formating and remove formating popup is not coming for a specific user. Tried to clean cache and browser cookies in user system still not working. Checked html formating properties, everything looks fine. Also checked user roles with other perso...
Service Operation Workspace (SOW)
Hello Community,I am working on Change Request in Service Operations Workspace (SOW) and I want to hide the “Calculate Risk” button only in Standard change that appears under the Risk Evaluation section.What I have already checked:System Definition ...
Resolved! Unable to hide “Calculate Risk” button in Change Request – Service Operations Workspace
Hello Community,I am working on Change Request in Service Operations Workspace (SOW) and I want to hide the “Calculate Risk” button that appears under the Risk Evaluation section.What I have already checked:System Definition -> UI Action ...
How to Create a Second RITM Under the Same REQ After 14-Day Delay in Flow Designer?
Hi Community,I have a requirement in ServiceNow where:A user submits Catalog Item A.A Flow Designer flow runs for Item A.After 14 days, I need to automatically submit Catalog Item B.Both items should belong to the same Request (REQ), so the final res...
Converting a custom component to fluent.
Hey com, how to get started with converting a custom component (seismic) to fluent?
The Build Agent ( Trail) not working on my partner insatnce
The Build agent is not working on my partner/Demo instance is not working. Despite all of them appears to be fine, I have Admin Rights. I had reinstalled the Build Agent ( Trail), It appears to be that, it not syncing properly with ServiceNow App st...
Need some help based on dependent field
Hello team, Merry ChristmasI need some assistance with an issue I’m facing. I have built a custom application where I created manager profiles across different tables. The username field is a reference to the sys_user table, while the remaining user ...
