PI Prereqs
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an hour ago
If I want to implement predictive intelligence for Problem Management and Knowledge Management then what are the prerequisite?
2 REPLIES 2
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54m ago - last edited 48m ago
Hi @user_20
Refer these resources for "Predictive intelligence for Knowledge Management"
- Servicenow Doc: Predictive Intelligence for Knowledge Management
- Predictive Intelligence for HR – Knowledge Demand Insights (Article 4)
- Platform: Predictive Intelligence (PI) || Knowledge & Troubleshooting Resources
- I have created "Similarity" in "Predictive Intelligence" for KB Article recommendation base
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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49m ago
Hi @user_20
Refer these resources for "Predictive intelligence for Problem Management"
- Servicenow Doc: Suggest relevant Open Problems for an Incident
- ServiceNow Predictive Intelligence (PI) — Complete Guide
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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