Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

service portal widget configuration open and close and approved item in Ritm table like sc_req_item.

sai kishore
Tera Contributor

service portal widget configuration open and close and approved item in Ritm table like sc_req_item. visble portal.

7 REPLIES 7

Nawal Singh
Tera Guru

Hi @sai kishore ,

Please provide more details of your requirement.

 

Thanks!

sai kishore
Tera Contributor

In the service request portal, we have a catalog item named "Request." The time a record is submitted, its state should be "Request." After approval or rejection, the system should display the states "Requested," "Approved," and "Rejected" accordingly.

Ankur Bawiskar
Tera Patron
Tera Patron

@sai kishore 

share screenshots where you want this

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

sai kishore
Tera Contributor

saikishore_0-1759898833634.pngsaikishore_1-1759898838764.png

w