I want to extract the fields getting displayed at different views of incident table in excel format

Not Receiving OTP for outlook email for login

Hello,@Sunil2021,I am not able to receive my OTP emails while I try to login to the Servicenow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm having technical i...

My servicenow deveoper account is locked

I am not able to login into my instance. It asks me for biometric, for some passkey which I don't have. They do have an option of receiving a code on your email, but I never receive any code on my email. What should I do? Feels like I am stuck in a l...

Playbooks - how to update a flow data variable using user input

Hi, Does anyone know the best way to update a flow data variable based on user input in a Playbook? I have created a custom activity definition that has a UI Layout cloned from the OOTB List UI Layout, and I have modified it by adding a filter, the a...

search filter in reference field

How can we make the reference field search results with number field I tried with    ref_ac_columns=number . 

Dynamic activity

Hello All , I have created a dynamic activity to copy a file from a RITM . My Task has order 1 .After many attempts , i have noticed that the file failed to copy from the RITM to the task .I have tried to run the script in the background script and i...

Matching Next Experience theme in Portal

Hi , I have a usecase of field highlighting in the service portal widget.So I am mimicking the color of the now-highlight-value components.For example colors like ,CSS:border:$now-highlighted-value--primary_critical--border-colorbg-color: $now-highli...

Quesion related innovation management

When creating a task from an idea, the Idea Title maps to the task’s Title field.The Idea Description maps to the task’s Description field.it should Works for all task types available in the dropdown (Demand, Project, Epic, Story, SAFe, etc.) dependi...

orders

When we create any recoreds and at that time we mention order numer like 100, 200, 300.here my question is if we create any duplicates is this possible to delete the recored? 

Field Highlighting Restrictions - Reference , Document ID and URL field types cannot be highlighted.

Hi ,https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/navigation-and-ui/task/highlight-list-fields-platform.htmlFound the above documentation on Field highlighting which states that , Reference , Document IDs and U...