Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I spent some time rethinking how Change Management workflows are typically implemented. Traditionally, change processes focus heavily on approvals and doc...
I’m building a Catalog Item where I need to pull data from an external API. I’ve already created the REST Message and HTTP Method, and I'm successfully able to fetch data of first 2 variables using a Script Include and a Catalog Client Script.My Cata...
A non-admin user create a record in order to generate a approval record, but not found out.A admin user create a record and a approval user can find out a approval record.Why? What can I need to do to solve this problem?
(function runTransformScript(source, map, log, target ) { var runGR = map.sys_id; if(runGR){ var inserted = runGR.inserts; var updated = runGR.updates; var rejected = runGR.ignored; var total = runGR.total; va...
I do not understand how to use list editor. I cannot change from closed to in process and from hardware to software.
i have to start learning on service now, and thinking to start giving the certification for more opportunities.
There is a custom table called “Certification and Training.”We need to create ACLs with the following requirements:Only users with the itil role should be allowed to create, update, and delete records in this table.All users should be allowed to read...
Iam not able to see the PDI with my login details else where iam able to see the different platform that App Engine studio page. will please go through it and fix the issue
I would like to know how business criticality field is useful on the infrastructure CI's, we have a requirement to make the field visible for business applications and Infrastructure CIs. Which infrastructure CI classes will require the business crit...
Hi Team,Can we use the now-sdk transform to correctly pull the required metadata for a flow created by UI Flow designer?We tried to create one flow in one of the instances and pull the required metadata into our codebase for that flow using transform...
Hi All,I have created a custom table and a Workspace.My requirement is to display an overview page with some information before the actual form appears when a user clicks Create New. Expected behavior:User clicks Create New in Workspace.An Overview p...
Hi,Issue DescriptionWe are trying to integrate ServiceNow with DocuSign in SAM (software Asset Management )in Direct Integration. using OAuth 2.0 Authorization Code Grant. While generating the OAuth token from ServiceNow, the authentication fails wit...
Hi.I plan to take CIS.DF test within a month. It is 75 questions in 90 minutes.I have test anxiety so concerned about passing the test in the first time.I would like to know the most effective way to prepare for test.I appreciate your tips and advice...
Im preparing for the CSA examination and completed both ON Demand these courses .I also got the E-book for both. Now im confused on which one to refer for the certification Exam ? Could anyone please advise ?ServiceNow Administration Fundamentals and...
I am trying to understand how ACLs work in ServiceNow, specifically the difference between table.none and table.*.From my understanding:table.none controls access to the entire recordtable.* controls access to all fields in that recordHowever, I am s...