service portal widget configuration open and close and approved item in Ritm table like sc_req_item.

[sai kishore]

service portal widget configuration open and close and approved item in Ritm table like sc_req_item. visble portal.

[sai kishore]

Approved point not working any one guide me.

[Ankur Bawiskar]

@sai kishore 

which portal page is this?

which widget is this? is this OOTB or custom one?

[sai kishore]

service_request portal cutomer one