Session timeout for service operation work space

[Akshay_Gadewar]

Hi Team,

What is session time out for Service operation Workspace. Can we modify it ?

[Ankupraja]

Step 1: Open the Application Navigator

• In the left-hand panel of ServiceNow, click on All.

• This expands the full application navigator and gives you access to the global search bar where you can type in modules or direct table names.

• Type the list view token and open it

  • In the navigator’s search box, type:

    sys_properties.list

  • Press Enter. This opens the All Properties list (the system property table).

• Search the properties list for the exact property name

  • Once the properties list is shown, use the list’s search/filter at the top and type the property name exactly:

    • glide.ui.session_timeout (for session timeout in minutes)

[Ankupraja]

Hi @Akshay_Gadewar 

[Ankupraja]

Steps to Find the glide.ui.session_timeout Property in ServiceNow

Step 1: Open the Application Navigator
In the left-hand panel of ServiceNow, click on All.
This will expand the full application navigator and display the global search bar, where you can type in modules or direct table names.

Step 2: Type the list view token and open it
In the search box, type:
sys_properties.LIST

Press Enter. This will open the All Properties list, which is the system property table in ServiceNow.

Step 3: Search the properties list for the exact property name
Once the list of properties is displayed, use the search or filter option at the top to look for the property name:
glide.ui.session_timeout
This property controls the session timeout (in minutes).

[Ankupraja]

Hi @Akshay_Gadewar