Unable to see Request lab instance disabled

[ChandrasekhP998]

[Dr Atul G- LNG]

Log a now learning case for this, mate under help centre. @ChandrasekhP998 

[Tanushree Maiti]

Hi @ChandrasekhP998 

If you are unable to  request a new lab instance , do following things.

1) For other course where you have requested the lab instance and not started course - Release that lab instance  .

NOTE: Lab instances are limited to 2 running instances per student.

Refer: KB0012234 Simulators, Instances, and Labs FAQ 

2) If you are unable to find that where 2 lab instances were requested, Raise a case to Now learning support within Servicenow University

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

[glideFather]

Ahoy @ChandrasekhP998,

you might want to go to Micro-Certification - Welcome to ServiceNow (Xanadu) to un-enroll from the course and re-enrol to the same one of to the newer version Micro-Certification - Welcome to ServiceNow (Zurich)
(recommended) to start over as your instance is terminated and there's not much to do about it.

Raising a case can take longer time than to re-start from scratch if you have the chance