Harsha Neerchal
ServiceNow Employee
ServiceNow Employee

A few months ago, we shared some exciting news about our acquisition of Bravium's applications. Since then, we've been hearing a ton of interest from our customers and partners about what's to come.

 

Well, look no further! Here's a preview of what the NEW Impact Platform Health can do - starting in December 2025:

 

We've also been getting a lot of questions from across the ecosystem, and wanted to make sure that we were addressing them:

 

  • Will Bravium's applications become part of Impact?

Yes. We are fully replatforming Bravium's Best Practice Engine onto Impact, as a new and improved Platform Health suite.

 

  • When am I going to be able to use the new Impact Platform Health features?

Starting on December 4th, 2025 - the new Impact Platform Health features will be available in the Impact Store App.

 

If you haven't heard of the Store App or want to know more about how to set it up, check out our post HERE

 

  • What are these new features going to be, and how are they different from what's in Impact today?

1️⃣ We're improving our existing Platform Health features:

 

Health Scan 👉 Scan Engine - faster scans that YOU can control and run whenever you want

Health Assessment Dashboard 👉 Diagnostics Dashboard - get more data relevant to YOUR specific priorities

Proactive Code Check 👉 Real-Time Prevention - scan ANYTHING on your instance while you're working on it

 

2️⃣ AND releasing completely new, agentic AI powered features, and new integrations:

 

Code Fix Now Assist 🤖 - AI agents that can fix your code for you

Azure, Jira, and ServiceNow Integrations - connect to your favorite dev tools and easily create user stories

 

  • Do I need to pay extra for this? 

Nope! These features will be included in all Impact Guided, Advanced, and Total plans.

 

  • Can I use these features if I'm in a regulated environment?

Yes! The new features will be available in GCC, NSC, SPP AU, Singapore IFS. They'll also be available On-Prem.

 

  • What if I'm already a Bravium customer?

The Bravium apps that were available on the ServiceNow Store are now end of life status. If you’ve got an active Bravium contract, not to worry, we’re honoring your contracts, and you’ll be fully supported until the end of your contract term.

 

If your Bravium contract has expired, but you happen to be an Impact customer, you'll have access to the Bravium apps until June 30, 2026.

 

If your Bravium contract has expired, and you're not an Impact customer, you’ll have access to the Bravium apps until December 31, 2025.

 

  • What about existing Impact Platform Health features?

You can still request HealthScans and use the Health Assessment Dashboard. However, all our future development will be directed towards the Scan Engine and Diagnostics Dashboard available in the Impact Store App.

 

Proactive Code Check will be replaced by Real-Time Code Scanning. If you've already started using Proactive Code Check, you'll still have access to it.

 

If you've got any other questions - drop them in the comments below 😊

Comments
collin-hyslop
ServiceNow Employee
ServiceNow Employee

Do Impact customers have to have the Impact Store App installed in order to take advantage of this? Or will this be a separate store application?

Harsha Neerchal
ServiceNow Employee
ServiceNow Employee

@collin-hyslop that’s correct! You will need to have the Impact Store App in order to use these features. They will be included in the December 2025 Store release version of the Impact Store App. 

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