Earlier this year, we introduced the Impact Store Application, a new way to consume all the benefits of ServiceNow Impact - right within your own instance.
How does the Impact Store App benefit you? In two simple ways:
1️⃣ It's more convenient - you don't have to toggle back and forth between your instance and another portal anymore to use Impact. Hooray! 😊
2️⃣ You'll get the latest innovation - all the new features we're releasing are exclusive to the Impact Store App. What are these features, you ask? Here are a few:
👀 The NEW Platform Health - you might have heard about our exciting acquisition of Bravium Labs' applications a few months back. Impact's new Platform Health feature suite is now live, learn more about it HERE
📋 Integration with Strategic Portfolio Management - automatically turn a recommendation or initiative in Impact into a work item in SPM with a simple click
📈 Gen AI Powered Outcome Summarization - get an easy to understand overview of where you're at with all the business KPIs you're tracking in Impact
So how do you get started? It's easy - we recommend installing the Impact App on your production instance, as well as any subproduction instances where you're doing your dev and testing work.
Watch this 10 minute video to learn exactly how to install the Impact App on an instance:
Once you set up the Impact Store App, those of you who have a Pro Plus package should also set up the Now Assist for Impact App to take advantage of our generative and agentic AI features. Check out our video HERE to learn how to set it up.
If you have more questions about the Impact Store App, check out some of the links below:
The Impact App on the ServiceNow Store
Impact Store App FAQ
Platform Health
Gen AI Outcome Summarization
SPM Integration
Tables and Data Synchronization
Dependent Applications
