The Impact Store App - What's in it for You, and How to Get Started!

[Harsha Neerchal]

Earlier this year, we introduced the Impact Store Application, a new way to consume all the benefits of ServiceNow Impact - right within your own instance.

How does the Impact Store App benefit you? In two simple ways:

1️⃣ It's more convenient - you don't have to toggle back and forth between your instance and another portal anymore to use Impact. Hooray! 😊

2️⃣ You'll get the latest innovation - all the new features we're releasing are exclusive to the Impact Store App. What are these features, you ask? Here are a few:

🔍 Proactive Code Check - scan your update sets for best practice violations BEFORE you put code into production

📋 Integration with Strategic Portfolio Management - automatically turn a recommendation or initiative in Impact into a work item in SPM with a simple click

📈 Gen AI Powered Outcome Summarization - get an easy to understand overview of where you're at with all the business KPIs you're tracking in Impact

👀 COMING SOON: The NEW Platform Health - you might have heard about our exciting acquisition of Bravium Labs' applications a few months back. We're working hard to make all of those features part of Impact by later this year, exclusively for our Impact Store App users!

So how do you get started? It's easy - we recommend installing the Impact App on your production instance, as well as any subproduction instances where you're doing your dev and testing work.

Watch this 8 minute video to learn exactly how to install the Impact App on an instance:

If you have more questions about the Impact Store App, check out some of the links below:

Download the Impact App on the ServiceNow Store

Impact Store App FAQ

Proactive Code Check Documentation

SPM Integration Documentation