We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Any idea were the Virtual agent chat convo are stored ?

miche088r4
Tera Contributor

I wanted to access all the convo's of virtual agent chat , were are they stored ?

1 ACCEPTED SOLUTION

Sohail Khilji
Kilo Patron

 

All conversations and messages are stored in the Conversation table [sys_cs_conversation] and Conversation Messages table [sys_cs_message]. There is no archiving or something on these tables. Out-of-the-box these tables are ACL protected.

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

View solution in original post

1 REPLY 1

Sohail Khilji
Kilo Patron

 

All conversations and messages are stored in the Conversation table [sys_cs_conversation] and Conversation Messages table [sys_cs_message]. There is no archiving or something on these tables. Out-of-the-box these tables are ACL protected.

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect