What role should be given to view workflow contexts
What role should be given to view workflow contexts
Forum Posts
How to pass today's date in "Set Component Values (Custom UI)" step?
We have a calendar field through which we have to pass tomorrow's date. This calendar field can only be accessed using Custom UI. So, we chose the step "Set Component Values (Custom UI)" to pass the date into the calendar field. The code that we used...
Is there a way to figure out who exactly raised an incident.
Hi All, There's an incident raised by the person who isn't a part of ServiceNow through channel virtual agent.Currently when we checked the logs and history it shows as "Guest" in ServiceNow because the raised person isn't a part of ServiceNow . Is t...
Documentation on Discovery
Hi all,Can anyone please explain the discovery module from scratch and tell the full flow and working ?
Demands are creating with same number demand number.
Initially we have loaded some demands to the table, and now whenever a new demand is created it is creating with same demand number, how can I mitigate this, and where can i adjust/reset demand counter?
If a ESS user already has the portal open on a browser window and then they are sent a link directly
If a ESS user already has the portal open on a browser window and then they are sent a link directly (via email/Teams) to another page on the portal, it will take them to that page.However, if the ESS user did not already have ServiceNow opened and c...
Script for email notification
I have one catalog called analytics dashboard,for that I need to send notification for approval with dashboard names which user will provide on the catalog,for that I'm trying to write email script but not able to fetch catalog variable name called d...
How to get the latest Soc 2 type 2 and Latest Executive summary VAPT of ServiceNow
How to get the latest Soc 2 type 2 and Latest Executive summary VAPT of ServiceNow
Category values in change form
Dear expertise I have a query in updating categories value in the change form , how do you rate the difficulty involved in the process ? Please note following would be involved : 1. Mapping the old values to the updated categories value Please sta...
Impact of ServiceNow products on you personally
I am on the ServiceNow content marketing experience team and we could use your help to tell better, more meaningful stories to customers and prospects. I'd be grateful if you could share brief anecdotes or examples (2-3 sentences) of things you've be...
Making 3rd variable hidden on selecting the 1st and 2nd variable
Hi All, I have a requirement where by selecting BPML 1 and BPML 2, BPML3 contains data then BPML 3 should become mandatory.If by selecting BPML 1 and BPML, BPML3 contains no data, then BPML3 should not be visible and not mandatoryHow to achieve this...
Language list is not populating on nlu workbench page in my PDI
when open the nlu workbench page I am getting below errorAlert level: critical.Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support...
Unable to edit form in Catalog Builder.
I want to edit the form in catalog builder but when I tried to edit the form so those changes were not reflecting in maintain item. Its showing in catalog builder form view but not in maintain item and portal view. When I click on preview and submit ...
Which one is exection order first Business rule or Client Script
what is the Execution Order of Business rule, client script , ACL , Ui police, Before Business rule, After Bsuienss rule , On display Buseinss rule, data police in Servicenow.
Question regarding update sets
Hi,I have a small story to tell. Please go through my story and suggest me what would be a good way to follow. I have a service catalog item XYZ which I created in DEV in sprint 1. The requirements kept on changing until the end of sprint 1 and still...