How to use Oauth 2.0(ClientID & client secret code) in postman to interact ServiceNow ?
Required fields from Postman--Grant typeCallback URLAuth URLAccess Token URLClient ID - Client SecretScopeStateClient Authentication
Forum Posts
The RITM ticket is stuck can we cannot do anything
When first SCTASK is closed (incorrectly) or skipped - the RITM ticket is stuck can we cannot do anything but cancel the ticket. We need the second and third SCTASK to spawn and closed before the RITM can be closed.
Unable to edit form in Catalog Catalog Builder as form in Published State.
The scenario would be, once a form is published, but needs to be edited in Catalog Builder.
Grouping data in reports
Hi, Is it possible to group data in reports. For eg there is a string field "sports" with choices like cricket, football and all this data has to me grouped as outdoor similarly table tennis, badminton choices has to be grouped as Indoor sports and t...
Resolved! Multiple indicators in single widget
Hi, I need to create a PA widget which shows % of tickets whose SLA is breached, % of reopen tickets , number of tickets created all trend by year. Is it possible to do all these in a single widget by using multiple formula indicators? Can we add mul...
Unable to add Sctasks to the backlog stories when the state is in Onhold & In progress.
Hello Team, Appreciating your help in advance.We have created Triage definition on Sctask table and the conditions are given in the attached screenshot.So, when we click on triage board->Sctask triage definition it redirects to the sctask table based...
I have a requirement where user need to view the attachments on the service portal.
when clicking on any document it asks to save the document and then review it. previously it was opening in a new tab in the browser only. my team reviewing 250+ files every day. so, its time consuming for us as well as unnecessary data storage needs...
VIP tag
Hello , I want to add vip tag for records in Service Operations Workspace .Though the user has been marked as VIP it is not showing on the record . Thanks
Stages in flow and subflows
Hello! I observe that when i want to show all the stages in SC Order Status (Custom) widget, i receive only stages that exists in the principal flow . That is a problem when i have some actions in parallel, as my widget stays in the first action, eve...
add/remove user to new group "kgb" if user add/remove from the groups like "gfd, fgd,dfg,dfg"
How can we do this business rules script by flow designer. and how can we do this dynamic way use case: if the user is added from the one of the group like "Application Development,Analytics Settings Managers,App Engine Admins" then that user should ...
Has anyone implemented ATF in their instance from scratch ?
#ATF #AutomaticTestingFrameworkHello all, we want to implement ATF in our organization from the scratch for all our modules, starting with ITSM (incidents, in particular). We have a lot of record producers, IT helpdesk, inbound actions and integratio...
In date field catalog variable ensure user is not able to select more than a year date from current
Need code for catalog client script to > Auto populate the current date > User should not be able to select more than a year date from current date.
Notification
Hello , I want to create a notification for a task assigned to user which should be displayed on bell icon which is present on the global banner . Please refer attachment Thanks
The user unable to see the show journal field in incident table servicenow
Hi Team, Even the user having the ITIL role, and unable to get the "show journal fields" in the incident form. (worknotes & button) is missing.For reference I'm adding the screenshots.The form should be able to show both additional and work notes.Ple...
Data collector job showing errors for higher number of records
Hi,I have created a data collector job for my indicator in PA. However I am getting the error below however I am not specified the subset . Is there any way to increase the number of records?Regards,Maharshi
