Assignment groups hidden for all groups expect a particular group
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06-05-2024 03:59 AM - edited 06-05-2024 04:00 AM
Hi All,
I have a requirement and it says :
Suppose there is
1) Group A
2) Group B
3) Group C, D, E...and so on
Whenever the user group Group B logs in and opens the incident form in the Assignment group Field Group B member should be able to see Group A.
For Groups C, D, E...and so on ...Group A should be hidden.
(No one should be able to assign incidents to Group A except Group B)
How to achieve this?
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06-05-2024 05:41 AM
Again: what business rule? How needs a business rule here? What do you expect a business rule to do in the context of this query?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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06-05-2024 06:18 AM - edited 06-05-2024 06:19 AM
tried above script include not working