Hello Folks,I would like to utilize the “Grant a time-limited user role” feature available in Washington release. I want it to request ITIL Access. I would like to customize it for itil role.Out of the box, we can request below roles using this featu...
Hello,I have got a task to highlight due date field on a list view in accordance with some specific time conditions. This is implemented fine. I created a Script Include and put it under the field style for Incident table/due date value field.In the ...
Hi, We have the user experience analytics added for our service portal and we have the Out of the box reports there. However my client wants to add additional reports like most trending topics, pages with most feedbacks etc. Is this possible to add m...
Users are not able to login to ServiceNow through OKTA, routing to logout succeeded screen. 1. The issue is coming when the field which is sent by Okta for authentication not matches with the field in ServiceNow which used for authentication.2. The f...
I have created catalog item and checkbox variable is also created and it is available in RITM level. when i check the checkbox to true (in RITM) It should trigger the Task. please help me out.
Hi, Is there any table where we can see how many users have viewed my portal pages and how many have created request from them? Regards,Maharshi Chatterjee
Is selenium ATF tool integrated with ServiceNow atf if yes then from which version.
we need SI with 2 functions to 1) concat and update in worknote of specific type 2) Parse worknote type in diff. attributes.
Hi Community, How do I perform this in servicenow Instance. Can you paste the steps below?
When incident created through portal or any record producers,all notifications are working as expected, but not resolved. callers/affected users are not receiving resolved notification,working Dev instance but not in Test and Prod. quick help would r...
Hello , Like agent workspace - we have scheduled job AWA - Set Inactive Agents Offline , how can we do same for SOW ? Thanks
Does anyone have any idea how to prepare for CSM , HRSD , FSM and Event management exams, have given few attempts but did'gt get enough score. So any suggestions get the enough score to get certification? Thanks in Advance.
when we updated comment and work notes, and work notes and comment is not printing in logs. if anyone know kindly let us know. where i am doing wrong in code. Below are the code. var state = ""; var specialcomment = ""; var aworknote = "";...
Hi Team, when we change state in progress and on hold and on hold reason get added in work notes but when we checked in logs its showing undefiend . var state = ""; var specialcomment = ""; // var work_notes = current.work_notes.toString(); ...
Is it feasibility to couple Selenium with ServiceNow CI/CD Pipeline?? is it possible to integrate Selenium with ServiceNow CI/CD Pipeline?? if yes then please let me know the steps to do so.