auto incident ticket should get created on first monday of every quarter using scheduled job

[Pavani Rishitha]

How to create an auto incident ticket on first monday of every quarter using scheduled job in servicenow?

Need your help on this

[Sohithanjan G]

Hi @Pavani Rishitha ,

The below possible options works

You can create a subflow and then trigger it via scheduled job. 

Please see KB0961745 for reference. 

You would run the scheduled job weekly on a Monday and check if its the first month of the quarter and then since a Monday should occur in First 7 days it should only come true once in that month. 
Your script condition  should be something like this but please test it in non-prod

var answer = false;
var now = new GlideDateTime();
var month = now.getMonth();
var day = now.getDayOfMonth();
if ((month == 1 || month == 4 || month == 7 || month == 10) && day <= 7) {
    answer = true;
}
answer;

Or directly with Scheduled Job like this

🙂

[Sohithanjan G]

Hi @Pavani Rishitha 

If my answer helped

[AndersBGS]

Hi @Pavani Rishitha 

Why would you like to auto create incident every quarter? Would it be better to create reoccurring task instead?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders