Auto-Populate name in Service Catalog using script

[zuroslawski]

please help me with the script, after selecting 'other employee' for the variable 'request for' and selecting the user in 'who is the request for?', I would like it to complete my First Name and Last name.

 

 

[Sandeep Rajput]

@zuroslawski You need to create an onChange Script on the who_is_requested_for field. Script can be written as follows.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below
   var requested_for = g_form.getReference('who_is_requested_for',callbackFunc);
   function callbackFunc(caller){
	g_form.setValue('first_name',caller.first_name);
	g_form.setValue('last_name',caller.last_name);

   }

}

Hope this helps.

[Vamsi G]

Hello@zuroslawski

you can write a simple onChange catalog client script to achieve this functionality.

here we go :

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

   var requested_for = g_form.getReference('who_is_requested_for',callbackFunc);

   function callbackFunc(caller){

               g_form.setValue('fname',caller.first_name);

               g_form.setValue('lname',caller.last_name);

   }

}

for onLoad -use the below script .

function onLoad() {

g_form.setValue('fname',g_user.firstName);

g_form.setValue('lname',g_user.lastName);

}

for more info visit -
https://docs.servicenow.com/bundle/utah-application-development/page/script/client-scripts/concept/c...

Please mark my answer as "Accept as Solution" and "Helpful." If it works for you,

Regards

Vamsi

[Ankur Bawiskar]

@zuroslawski 

if you are on Utah and above you can use auto-populate feature and no scripting is required

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

HI @zuroslawski 

You can use Auto Populate option in catalog.